by Cheri Tamo | Jan 15, 2021 | Live Answer
In business, as in everyday life, first impressions count. In many cases, the first point of contact between a business and a potential customer is via a phone call. According to a recent poll, over six out of every ten people prefer to contact small businesses over...
by Cheri Tamo | Dec 28, 2020 | Dispatch
If you are in a business where emergencies tend to arise for your customers or patients, the chances are that you have sought out an answering service to assist with those essential phone calls. The medical, dental, legal, plumbing and air conditioning, and home...
by Cheri Tamo | Dec 20, 2020 | Answering Service
The COVID-19 pandemic has certainly changed several aspects of our society and how we go about life. With Zoom meetings becoming the new norm for everything from office conferences, to classroom lectures, to your child´s dance class, the transition to virtual...
by Cheri Tamo | Dec 13, 2020 | Answering Service
When it comes to servicing your customers, someone must be available to answer that phone during business hours. Nothing can be more frustrating than calling a business, only to run into a long menu of choices that never seem to get you to a person. And when you...
by Cheri Tamo | Nov 23, 2020 | Answering Service
What exactly is an emergency? Wikipedia’s definition of an emergency is a situation that indicates an immediate risk to life, health, property, or environment. In most cases, emergencies dictate the need for urgent intervention so that a situation will not worsen. In...
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