by Cheri Tamo | Nov 16, 2020 | Answering Service
The medical industry faces a plethora of regulatory and legal constraints designed to protect the patient. With concerns around cybersecurity, telehealth, and invoice and payment processing, medical professionals have to be on their game regarding patient privacy each...
by Cheri Tamo | Nov 7, 2020 | Receptionist
Answering services provide a beneficial and necessary service to businesses of all kinds. Though many business owners hire receptionists who answer calls and manage the office’s front, they often run into gaps when more pressing needs arise. These receptionists...
by Cheri Tamo | Oct 23, 2020 | Answering Service
If you’re thinking about hiring an answering service to answer customer calls for your company, you probably have questions. Rightfully so. Making a transition from a receptionist to a professional answering service is a big decision and one that you shouldn’t take...
by Cheri Tamo | Oct 16, 2020 | Answering Service
Most businesses only attend to their phone-calling customers for about one-third of the day. If you only have a secretary or receptionist that works the normal 9-5 schedule, you might be missing calls from hundreds of customers every day. As any entrepreneur or small...
by Cheri Tamo | Oct 9, 2020 | Answering Service
It is exceptionally frustrating to a customer when they call a company for help, only to listen to the phone ring repeatedly. Even worse, they receive an answering machine message and find out the voicemail box is full, or they leave a message and don’t hear...
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