24/7 Business Answering Service:

Any business that promises round-the-clock response must ensure urgent calls are answered and processed efficiently. These include:  IT support, property management, private security, vending-machine companies, HVAC companies, plumbers…to name a few. That’s why Hartley and Associates is a 24/7 Business Answering Service you can count on.

How does Hartley’s Answering Service benefit these businesses?

• We are a buffer, screening calls, contacting you, or dispatching services only for true emergencies according to your individual protocols.
• We reduce or eliminate the problem of all-night, 24/7/365 staffing.

Cost Effective: And while hiring can be expensive, staffing doesn’t have to be. We can be an extension of your staff at a fraction of the cost of hiring.  And we never call in sick, quit, or go on vacation.

Technology: We operate our business using the latest equipment and software. Our state-of-the-art technology enables us to provide highly customized service accurately and reliably.

To ensure we are providing service 24/7/365, we invest in robust, redundant backup systems that deliver near 100% uptime.