Dental Answering Service
Dental Answering Services:
Providing courteous, professional service to ensure you never miss an important call.
- Helping you grow your practice
- A cost-effective alternative to hiring additional staff
- HIPAA/HITECH compliant equipment and trained staff – to meet all privacy rules and regulations.
Competitive Edge: Dentistry is a competitive industry. While you are attending to your patients, you are also concerned with patient retention and growth — and this is where we can help, especially if you’ve invested in sales and marketing programs that drive new patients to call your office.
It’s not always possible for your limited office staff to answer every call. And you don’t want your calls to go to voicemail, or worse yet, to an answering machine.
To ensure your callers are always greeted by a friendly and courteous voice, we can answer your daytime overflow, lunch and after-hours calls for you. And we can screen them according to your specifications to ensure you receive urgent messages right away.
Cost Effective: While hiring can be expensive, staffing doesn’t have to be. We can be an extension of your staff at a fraction of the cost of hiring. And we never call in sick, quit, or go on vacation.
Technology: We operate our business using the latest equipment and software. Our state-of-the-art technology enables us to provide highly customized service accurately and reliably.
To ensure we are providing service 24/7/365, we invest in robust, redundant backup systems that deliver near 100% uptime.
HIPAA/HITECH Compliant: While the latest HIPAA/HITECH regulations have added extra complexity to running your practice, you can rest assured that our equipment, software and systems meet the latest HIPAA/HITECH compliance regulations. We also offer a variety of compliant messaging options including Secure Messaging for HIPAA-compliant texting. And our office staff is HIPAA trained to ensure patient health information is protected.