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Why It’s Time to Hire a Local Answering Service

In business, as in everyday life, first impressions count. In many cases, the first point of contact between a business and a potential customer is via a phone call. According to a recent poll, over six out of every ten people prefer to contact small businesses over...

The Benefits of a Medical Answering Service

The medical industry faces a plethora of regulatory and legal constraints designed to protect the patient. With concerns around cybersecurity, telehealth, and invoice and payment processing, medical professionals have to be on their game regarding patient privacy each...

Answering Service Frequently Asked Questions

If you’re thinking about hiring an answering service to answer customer calls for your company, you probably have questions. Rightfully so. Making a transition from a receptionist to a professional answering service is a big decision and one that you shouldn’t take...