Veterinary Care Answering Service
Veterinary Answering Services:
Providing caring, efficient support for you, your clients, and their cherished pets. We will free you from phone-call interruptions giving you more time to focus on animal care.
- Screen calls and dispatch emergencies
- Schedule appointments and make reminder calls
- Here when you need us, 24/7/365
Your veterinary practice whether large or small, has to juggle many responsibilities beyond animal care. We can help simplify and streamline tasks, freeing you from constant interruptions.
We can help make sure your clients receive caring customer service while saving you time and money. We can screen your emergency calls, schedule appointments, and make appointment reminder calls, all at a fraction of the cost of hiring additional staff.
Not only do we have the experience necessary to respond with care to the demands of urgent veterinary calls, we also operate our business using the latest equipment and software. Our state-of-the-art technology enables us to provide highly customized service accurately and reliably to your exact specifications.
Whether you need us 24/7, or as-needed, we can help keep your office running smoothly, allowing you to devote more of your valuable time to veterinary care.
Cost Effective: While hiring can be expensive, staffing doesn’t have to be. We can answer your calls at a fraction of the cost of hiring additional staff. And we never call in sick, quit, or go on vacation.
Technology: We operate our business using the latest equipment and software. Our state-of-the-art technology enables us to provide highly customized service accurately and reliably.
To ensure we are providing service 24/7/365, we invest in robust, redundant backup systems that deliver near 100% uptime.
To view a complete list of industries we serve, click on the link below.
A Cost-Effective Alternative to Hiring
Many businesses, large and small, often require additional staffing to help with the phones, but don’t necessarily need or want to hire another full or part-time employee. Some of our clients are small businesses that have little or no staff, they might not have a regular office, but need their callers to receive excellent customer service. Hartley’s Answering Service provides that additional bump in staffing at a fraction of the cost of hiring.
OUR MISSION
Our mission is to consistently delight our clients with unsurpassed telephone answering services and call-center services. We serve a wide variety of businesses and offer solutions for many industries including medical, dental, veterinary, HVAC, Property Management, and more. To learn more about the industries we serve and how we tailor our services to best suit your individual needs, click here.
Doctors
Providing call coverage when needed to ensure your urgent patient and hospital calls are handled with care and efficiency. Since we operate 24/7/365, we can handle all of your after-hours, lunch, and daytime-overflow calls. Learn More
Dentists
Providing courteous, professional service to ensure you never miss an important call. HIPAA/HITECH compliant equipment and trained staff – to meet all privacy rules and regulations. Learn More
Construction
Providing courteous, professional service to your callers while you focus on getting the job done. Learn More
Veterinarians
Providing caring, efficient support for you, your clients, and their cherished pets. We will free you from phone-call interruptions giving you more time to focus on animal care. Learn More
HVAC
If your business promises round-the-clock response, your urgent calls must be taken care of promptly and accurately. Learn More
Property Management
Our property management answering service will screen calls according to each clients’ specific instructions, dispatching urgent calls immediately and saving non-urgent messages for the next business day. Learn More
In Home Care
With the growth in our aging population, in-home care is an expanding and vital business for the compassionate care of our seniors. It is a very competitive industry and you cannot afford to miss a call from a potential new client. Learn More
Law Office
For any law office that can’t afford to miss a call, Hartley’s is an efficient and cost-effective solution. We provide professional, courteous customer service without the expense and hassle of hiring more staff. Learn More
Virtual Receptionist
If you own a growing business, you can’t be all places at once AND answering every phone call. You need to use your time wisely. You also need to make sure that when your phone rings, someone answers…not an answering machine or voicemail system, but a real person. Learn More
Small Business
Some of our clients are small businesses that have little or no staff, they might not have a regular office, but need their callers to receive excellent customer service. Hartley’s Answering Service provides that additional bump in staffing at a fraction of the cost of hiring. Learn More
24/7 Business
Any business that promises round-the-clock response must ensure urgent calls are answered and processed efficiently. These include: IT support, property management, private security, vending-machine companies, HVAC companies, plumbers…to name a few. Learn More