Virtual Receptionist:

If you own a growing business, you can’t be all places at once AND answering every phone call. You need to use your time wisely. You also need to make sure that when your phone rings, someone answers…not an answering machine or voicemail system, but a real person. Otherwise, the caller will likely just call the next company in their Google search.

For any business that can’t afford to miss a call, Hartley’s is an efficient and cost-effective solution.  We provide professional, courteous customer service without the expense and hassle of hiring more staff.

• We cover the phones while you are in business meetings or out on a job.
• We answer overflow calls, so you don’t need to worry about missing an important call or diverting the caller to voicemail while your phone lines are busy.
• We screen calls, connecting important callers to you immediately.
• We do all this at a fraction of the cost of hiring additional staff.

Cost Effective: And while hiring can be expensive, staffing doesn’t have to be. We can be an extension of your staff at a fraction of the cost of hiring.  And we never call in sick, quit, or go on vacation.

Technology: We operate our business using the latest equipment and software. Our state-of-the-art technology enables us to provide highly customized service accurately and reliably.

To ensure we are providing service 24/7/365, we invest in robust, redundant backup systems that deliver near 100% uptime.