We’re the friendly voice on the other end of the line.
Unsurpassed Telephone Answering Services
At Hartley and Associates, we understand how important your business communications are; so we continuously invest in our people, and our technology, to provide you with the best service possible.
Our mission
- to consistently delight our clients with unsurpassed telephone answering services and call-center services
Our goal
- to answer your calls quickly and courteously
- to accurately document and deliver your messages
- to perform at the highest level of business and ethical standards…every time
Our technology
- allows us to customize your account to your exact specifications, enabling us to meet your unique business needs
- allows us to automate information and processes, virtually eliminating errors
- delivers crisp, clear voice reception (no echo, delay, or jitter)
Our people
- are among the highest in experience, professionalism, and courtesy
- our employee retention is among the best, with an average length of service of seven years so you enjoy the benefits of experienced telephone service representatives
- Our telephone service representatives are located here in the United States; we never send your calls offshore