We’re the friendly voice on the other end of the line.


Unsurpassed Telephone Answering Services

At Hartley and Associates, we understand how important your business communications are; so we continuously invest in our people, and our technology, to provide you with the best service possible.

Our mission

  • to consistently delight our clients with unsurpassed telephone answering services and call-center services

Our goal

  • to answer your calls quickly and courteously
  • to accurately document and deliver your messages
  • to perform at the highest level of business and ethical standards…every time

Our technology

  • allows us to customize your account to your exact specifications, enabling us to meet your unique business needs
  • allows us to automate information and processes, virtually eliminating errors
  • delivers crisp, clear voice reception (no echo, delay, or jitter)

Our people

  • are among the highest in experience, professionalism, and courtesy
  • our employee retention is among the best, with an average length of service of seven years so you enjoy the benefits of experienced telephone service representatives
  • Our telephone service representatives are located here in the United States; we never send your calls offshore