by sleeplessD | Nov 23, 2020 | Answering Service
What exactly is an emergency? Wikipedia’s definition of an emergency is a situation that indicates an immediate risk to life, health, property, or environment. In most cases, emergencies dictate the need for urgent intervention so that a situation will not worsen. In...
by sleeplessD | Nov 16, 2020 | Answering Service
The medical industry faces a plethora of regulatory and legal constraints designed to protect the patient. With concerns around cybersecurity, telehealth, and invoice and payment processing, medical professionals have to be on their game regarding patient privacy each...
by sleeplessD | Oct 23, 2020 | Answering Service
If you’re thinking about hiring an answering service to answer customer calls for your company, you probably have questions. Rightfully so. Making a transition from a receptionist to a professional answering service is a big decision and one that you shouldn’t take...
by sleeplessD | Oct 16, 2020 | Answering Service
Most businesses only attend to their phone-calling customers for about one-third of the day. If you only have a secretary or receptionist that works the normal 9-5 schedule, you might be missing calls from hundreds of customers every day. As any entrepreneur or small...
by sleeplessD | Oct 9, 2020 | Answering Service
It is exceptionally frustrating to a customer when they call a company for help, only to listen to the phone ring repeatedly. Even worse, they receive an answering machine message and find out the voicemail box is full, or they leave a message and don’t hear...
by sleeplessD | Sep 22, 2020 | Answering Service
HVAC professionals around the country are most likely experiencing steady demand for their services. Despite the economic downturn of 2020 caused by the COVID-19 pandemic, people still require comfortably cooled and heated homes with optimum indoor air quality. To...
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