by sleeplessD | Nov 7, 2020 | Receptionist
Answering services provide a beneficial and necessary service to businesses of all kinds. Though many business owners hire receptionists who answer calls and manage the office’s front, they often run into gaps when more pressing needs arise. These receptionists...
by sleeplessD | Oct 23, 2020 | Answering Service
If you’re thinking about hiring an answering service to answer customer calls for your company, you probably have questions. Rightfully so. Making a transition from a receptionist to a professional answering service is a big decision and one that you shouldn’t take...
by sleeplessD | Oct 16, 2020 | Answering Service
Most businesses only attend to their phone-calling customers for about one-third of the day. If you only have a secretary or receptionist that works the normal 9-5 schedule, you might be missing calls from hundreds of customers every day. As any entrepreneur or small...
by sleeplessD | Oct 9, 2020 | Answering Service
It is exceptionally frustrating to a customer when they call a company for help, only to listen to the phone ring repeatedly. Even worse, they receive an answering machine message and find out the voicemail box is full, or they leave a message and don’t hear...
by sleeplessD | Sep 22, 2020 | Answering Service
HVAC professionals around the country are most likely experiencing steady demand for their services. Despite the economic downturn of 2020 caused by the COVID-19 pandemic, people still require comfortably cooled and heated homes with optimum indoor air quality. To...
by sleeplessD | Sep 17, 2020 | Answering Service
In our increasingly competitive economy, improving customer service is by far one of the most important elements for growing and sustaining a successful business. In fact, recent research suggests that upwards of 59 percent of customers say that they have higher...
by sleeplessD | Sep 8, 2020 | Answering Service
According to the Bureau of Labor Statistics (BLS), there were over 715,400 registered electricians in the United States in 2018. From now until 2028, the electrician profession is expected to grow at a 10 percent rate, adding over 74,000 new jobs in that time period....
by sleeplessD | Aug 17, 2020 | Answering Service
Customer experience has become a key differentiator for businesses, especially when there is so much competition out there vying for your customer’s attention. Companies who understand the importance of brand image and reputation also understand how important that...
by sleeplessD | Aug 10, 2020 | Answering Service
In the increasingly crowded operating environment that many businesses face today, there are obviously several strategies to help separate your brand from that of your competitors. Innovative product offerings, a holistic marketing and publicity strategy, and...
by sleeplessD | Aug 3, 2020 | Answering Service
Without a doubt, the current COVID-19 is taking a major toll on businesses around the country. As of May, over 100,000 small and medium sized businesses have permanently closed their doors due to the economic restraints. Tens of thousands of other businesses have...
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