by sleeplessD | Jul 25, 2015 | Call Center, Dispatch, Live Answer, Receptionist
According to a study in the Disaster Recovery Journal, power failure is the leading cause of business disruption. That’s why at Hartley & Associates we not only depend on our battery-backup system, but also our standby generator to ensure uninterrupted power. This...
by sleeplessD | Jul 24, 2015 | Call Center, Dispatch, Live Answer, Receptionist
We often get questions about how relevant answering services are in our current high tech world: Are answering services still around? Who needs an answering service? Aren’t answering services old fashioned? The answers: Yes we are, you might,...
by sleeplessD | Jul 24, 2015 | Email, Live Answer, Paging, Text Messages, Voicemail
At Hartley & Associates, we learn about your business to better understand what you need as an answering solution. What questions you would like us to ask your callers, and how you would like their information delivered to you are just a couple of ways we...
by sleeplessD | Jul 24, 2015 | Call Center, Dispatch, Email, Live Answer, Paging, Receptionist, Text Messages, Voicemail
Are there times when you are overwhelmed with calls? With Hartley & Associates, every call is answered. Most phones have a call waiting option but sometimes even that isn’t enough. Or perhaps you are already with a client and unable to directly speak to that next...
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