by sleeplessD | Jul 24, 2015 | Email, Live Answer, Paging, Text Messages, Voicemail
At Hartley & Associates, we learn about your business to better understand what you need as an answering solution. What questions you would like us to ask your callers, and how you would like their information delivered to you are just a couple of ways we...
by sleeplessD | Jul 24, 2015 | Call Center, Dispatch, Email, Live Answer, Paging, Receptionist, Text Messages, Voicemail
Are there times when you are overwhelmed with calls? With Hartley & Associates, every call is answered. Most phones have a call waiting option but sometimes even that isn’t enough. Or perhaps you are already with a client and unable to directly speak to that next...
by sleeplessD | Dec 12, 2013 | Call Center, Dispatch, Email, Paging, Text Messages, Voicemail
Our recent upgrade to state-of-the-art answering service technology requires the best in system monitoring. We must be constantly vigilant, assessing the health of our servers and disk drives. That’s why our NOC (network operations center) is continuously...
by sleeplessD | Dec 12, 2013 | Call Center, Email, Paging, Text Messages, Voicemail
Ever accidentally misplace or delete a message that we have taken for you and need it back? Ever have questions or concerns about a particular call we’ve answered for you? Ever want to know trends like, “how many calls am I getting on the...
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